If you are going to do something you should do it with excellence or you shouldn’t do it all!
What is excellence?
- Excellence is the quality of being outstanding or very good.
- The quality of excelling; possessing good qualities in high degree.
- Excellence is the state or quality of excelling. Particularly in the field of business and organizations, excellence is considered to be an important value, and a goal to be pursued.
We are what we repeatedly do. Excellence, therefore, is not an act but a habit. – Aristotle
- Performing at a level of excellence means to exceed the expectations of the intended recipient.
- To perform at a level of excellence is to meet someones unspoken need or desire.
- To go above and beyond what is expected.
- To anticipate the need and then at just the right moment to meet the need.
No matter what I choose to do, I choose to give it my very best. I remember exactly when I realized that working with excellence mattered to the person on the receiving end. It is very rewarding to be a part of someones unexpected experience with excellence.
I have the natural ability to observe a situation, access it from a distance, determine an unpoken yet expected need and react to it. I have been told that I have my finger on the pulse of my surroundings. I thought I was just being helpful.
We should always expect excellence. Expecting less will get you less.
Excellence begins with a genuine attitude of caring for the needs of others. Excellence requires that you take responsibility for meeting those needs of. Once you commit to a level of excellence you must see it through to the end.
Once you have experienced a level of excellence from an individual, a brand or company it is what you should always expect. To expect less or even to accept less will only encourage a lifetime of accepting mediocrity.
Only a mediocre person is always at his best.
W. Somerset Maugham
If you say you are going to do something, then do it. Better to not make a promise you do not intend to keep. Thus the problem with automatically generated social media support centers.
I have come to expect a certain level of excellence from my social media providers. Just because social media sites are offered free to the end-user doesn’t mean that we the user should accept less than excellent service.
I understand that Facebook, Twitter and WordPress are continually updating their sites and services. Which can and will cause somewhat isolated and temporary problems for some users.
I will not belabor the ongoing issues I am having with my WordPress blog. I will just say that if you as a provider of a service or a product are aware that consumers are experiencing less than excellent service, Communicate! Do not leave them in the dark.
Communication will show you genuinely care about the situation. Communication will show that you are taking responsibility for the situation. Communication will show that you are going to see the situation through to an acceptable resolution.
I do realize that we are privileged to have free access to such a great resource. But in all things…if you are going to do something whether for a fee or for free you should strive for excellence.
Booker T. Washington
Excellence is to do a common thing in an uncommon way.